Shipping and Delivery Policy

Shipping and Delivery Policy
At Kanak Jewels, we are committed to delivering your intimate jewelry promptly and securely. Below is our detailed shipping and delivery policy to ensure a seamless shopping experience.

Shipping Information

Processing Time:

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive a notification once your order has been shipped.

Shipping Methods and Times:

  • Standard Shipping: Typically delivers within 5-7 business days.
  • Express Shipping: Typically delivers within 2-3 business days.
  • Shipping times may vary depending on your location and the shipping method chosen.

Shipping Charges:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer free standard shipping on orders above a certain value, as indicated on our website.

For assistance with shipping, email Care@kanakjewels.in or call 9653252203.

International Shipping

Availability:

  • We offer international shipping to most countries. Please check our website for the list of countries we ship to.

Customs, Duties, and Taxes:

  • Kanak Jewels is not responsible for any customs and taxes applied to your order.
  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

For international shipping inquiries, contact Care@kanakjewels.in or call 9653252203.

Tracking Your Order

Tracking Information:

  • Once your order has shipped, you will receive an email with tracking information.
  • You can track your order using the tracking number provided in the email.

For tracking support, email Care@kanakjewels.in or call 9653252203.

Delivery Issues

Incorrect Address:

  • Please ensure that the shipping address provided is accurate and complete.
  • Kanak Jewels is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages:

  • Kanak Jewels is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
  • Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.

Delayed Delivery:

  • We strive to ensure timely delivery of your order. However, delivery times are not guaranteed and may be affected by factors beyond our control, such as shipping carrier delays, inclement weather, or customs processing.
  • Kanak Jewels does not provide compensation or benefits for delayed delivery.

For delivery issues, contact us at Care@kanakjewels.in or call 9653252203.

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